dtk88 Privacy Policy

dtk88 ("we", "us", "our", or "the Platform") is an online betting and casino platform operating at dtk88.io, primarily serving players based in Bangladesh. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a visitor, or a prospective user.

This Privacy Policy sets out in clear and accessible language how dtk88 collects, uses, stores, shares, and protects your personal information. It also explains the rights you have in relation to your data and how to exercise them. This policy applies to all services offered by dtk88, including sports betting, live casino, slots, virtual sports, and new games, as well as all associated customer support interactions and marketing communications.

By registering an account on dtk88 or by continuing to use our platform after this policy has been made available to you, you acknowledge that you have read and understood the practices described herein. If you do not agree with any part of this Privacy Policy, you should discontinue your use of the platform and may request account closure by contacting our support team.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.

dtk88 collects personal data across several categories, depending on how you interact with our platform. The table below provides a structured overview of the data types we collect and the context in which they are gathered.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless directly relevant to a responsible gaming assessment and provided voluntarily by the player.

dtk88 collects personal data through several distinct channels:

Direct Collection

The primary source of your personal data is you. When you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you directly provide us with personal information. We collect only what you voluntarily submit in these interactions.

Automatic Collection

When you visit dtk88.io or use the platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, the pages you navigate, the time and duration of your sessions, and the device and browser configuration you are using. This data is collected in aggregate and is used primarily for security monitoring, fraud detection, and platform optimisation.

Payment Processor Data

When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or card payment gateways, the transaction is processed by our integrated payment partners. These processors share with dtk88 only the minimum data necessary to confirm the transaction — typically a transaction reference, the associated mobile number or partial card details, and the transaction status. Full banking credentials and mobile PIN numbers are never transmitted to or stored by dtk88.

Third-Party Game Providers

Casino and sports betting game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may collect anonymised gameplay data directly within their game environments. This data is subject to the individual privacy policies of those providers. dtk88 receives only aggregated performance and bet-settlement data from these providers and does not receive raw personally identifiable information from them.

dtk88 processes personal data for specific, documented purposes. We do not process data for purposes incompatible with the reasons it was originally collected. The following table maps each processing purpose to its legal basis and the data categories involved.

dtk88 does not sell, rent, or commercially transfer your personal data to any third party. However, we do share data with trusted partners in specific, limited circumstances necessary for the operation of our platform:

Payment Processors

We share transaction-related data with our payment processing partners — including bKash, Nagad, Rocket, Upay, and card gateway operators — to facilitate deposits and withdrawals. These partners are contractually bound to process your data only for payment purposes and in accordance with applicable data protection standards.

Game Providers

Your player account identifier and session data are shared with game providers (such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe) to launch and operate games within the dtk88 platform. Game providers receive only what is technically necessary to authenticate and run your game session. They are prohibited from using this data for any other purpose.

KYC and Identity Verification Services

dtk88 may use third-party identity verification providers to assist with document authentication and anti-fraud screening during the KYC process. These providers process your identity data under strict confidentiality agreements and are not permitted to retain or use your documents beyond the scope of the verification task.

Legal and Regulatory Disclosure

dtk88 may disclose personal data to law enforcement agencies, regulatory authorities, or legal counsel where we are required to do so by applicable law, court order, or where disclosure is necessary to protect the safety, rights, or property of dtk88, our players, or the public. We will inform you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of dtk88's business assets, personal data held by dtk88 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the privacy implications as soon as reasonably practicable.

dtk88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

• Active account data (identity, contact, transactional): Retained for the full lifetime of your active account plus a minimum of 5 years following account closure, to meet anti-money laundering record-keeping obligations.
• KYC verification documents (NID copies, passport scans, payment screenshots): Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support communications (chat logs, emails): Retained for 3 years from the date of the interaction for dispute resolution and quality assurance purposes.
• Technical and server log data (IP addresses, session logs): Retained for up to 12 months from the date of generation, unless retained longer due to an active fraud investigation or legal proceeding.
• Marketing consent records: Retained for as long as you maintain an active account plus 3 years, to evidence compliance with consent requirements.
• Responsible gaming records (self-exclusion, limit settings): Retained for the full duration of the exclusion or limit period plus 5 years, to prevent circumvention of responsible gaming protections.

On expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

dtk88 uses cookies and similar technologies (including local storage and session storage) to operate the platform effectively and to understand how players use our services. Below is a breakdown of the cookie categories we use:

Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, remember your language preferences, and ensure security features operate correctly. The platform cannot function without these cookies, and they cannot be disabled.

Functional Cookies

Functional cookies remember your preferences — such as your preferred game category or display settings — so you do not have to re-enter them each visit. These cookies improve your experience but are not essential for core platform operation.

Analytics Cookies

We use analytics tools to understand aggregate usage patterns on the platform. These tools collect anonymised data about which pages are visited most frequently, where users tend to exit, and how long sessions typically last. This information helps us improve the dtk88 platform experience. Analytics data is processed in aggregate and cannot be used to identify individual players.

Managing Cookies

You can manage and disable non-essential cookies through your browser settings at any time. Please note that disabling functional cookies may affect your platform experience. Disabling strictly necessary cookies will prevent the platform from operating correctly. For instructions on managing cookies in your specific browser, please consult your browser's help documentation.

dtk88 does not use third-party advertising cookies, retargeting pixels, or social media tracking cookies on the platform.

dtk88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• SSL/TLS Encryption: All data transmitted between your device and dtk88's servers is encrypted using Transport Layer Security (TLS 1.2 or higher). The padlock icon in your browser confirms this encryption is active whenever you use dtk88.
• Encrypted Data Storage: Sensitive personal data — including identity documents and payment references — is stored in encrypted form in our database systems. Encryption keys are managed under strict access controls.
• Access Controls: dtk88 staff access to personal data is restricted on a strict need-to-know basis. All internal access is logged and audited. Staff who handle player data undergo data protection training as part of their onboarding and annual review process.
• Two-Factor Authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their dtk88 account to add an additional layer of security beyond their password.
• Fraud Monitoring: Our platform operates continuous automated monitoring for suspicious activity patterns, unusual login attempts, and anomalous transaction behaviour. Accounts flagged by these systems are reviewed by our security team.
• Penetration Testing: dtk88 commissions periodic security assessments and penetration tests by qualified third-party security specialists to identify and remediate potential vulnerabilities in our infrastructure.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, dtk88 will notify affected players promptly and take all steps within our power to contain and remediate the breach.

As a dtk88 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will respond to all valid requests within 30 calendar days.

dtk88 is an adult gambling platform strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from any individual under the age of 21.

During the registration process, players are required to declare their age and provide date of birth information. During KYC verification, age is independently confirmed against identity documents. Any account discovered to belong to a person under the age of 21 will be immediately suspended, all associated balances will be forfeited, and all personal data associated with the account will be securely deleted as expeditiously as possible.

Parents and guardians who believe a minor may have accessed dtk88 should contact our support team at [email protected] immediately with details of the concern. We take all such reports seriously and will investigate and respond promptly.

The dtk88 platform may, from time to time, contain references or informational links to third-party websites, game providers, or payment services that operate independently of dtk88. This Privacy Policy applies solely to data collected and processed by dtk88 and does not extend to any third-party websites or services.

We strongly encourage you to review the privacy policies of any third-party services you interact with, including your mobile financial service providers (bKash, Nagad, Rocket, Upay) and your card-issuing bank. dtk88 accepts no responsibility for the data practices of any third party, and the inclusion of a reference to a third-party service on dtk88 does not constitute an endorsement of their privacy or security practices.

dtk88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this policy, we will notify registered players by email to their registered address and by displaying a prominent notice on the dtk88 platform for a minimum of 14 days prior to the changes taking effect.

Minor or administrative updates — such as corrections to typographical errors, clarifications that do not alter the substance of the policy, or updates to contact details — may be made without advance notice. The "Effective Date" at the top of this page will always reflect the date of the most recent revision.

Your continued use of the dtk88 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you should discontinue your use of the platform and may request account closure by contacting our support team before the revision takes effect.

We recommend that you review this Privacy Policy periodically to stay informed about how dtk88 is protecting your personal data. Archived versions of prior policies are available on request by contacting [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dtk88 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to addressing all data-related enquiries promptly and transparently.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data rights requests: "Data Rights Request – [Your Registered Email]"
• Subject line for privacy complaints: "Privacy Complaint – [Your Registered Email]"
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and provide a full response within 30 calendar days.
• Support hours: 24 hours a day, 7 days a week

For responsible gaming concerns — including requests for self-exclusion, deposit limits, or cooling-off periods — please visit our dedicated Responsible Gaming page or mark your support request "Responsible Gaming" so it is routed to our specialist team.

For general platform questions not covered by this policy, our FAQ page addresses the most common queries regarding registration, deposits, withdrawals, bonuses, and account security.